Shipping policy
Delivery and Collection
Delivery (Domestic and International Delivery)
Delivery charges and timescales vary depending on the delivery address. You’ll find the details of our delivery charges and timescales as follows:
Standard domestic delivery (sf-express)
Free standard delivery within 1-3 days
Macau, Taiwan & China Mainland (sf-express)
Around 3-5 working days
International delivery (DHL,UPS or Fedex)
North America : Around 7-10 working days
Europe : Around 7-10 working days
Southeast Asia : Around 3-5 working days
Oceania : Around 3-5 working days
Delivery will be to Hong Kong or an international address. If no one is available at a residential or other address at the time of delivery, a note will be left to advise whether your order has been left in a safe place, e.g. returned to the depot.
All risks in the products you order (including the risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order.
We shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control.
International Delivery
Owing to customs. Legal, regulatory and certain practical restrictions applicable to orders placed for international delivery, our products may not be available for delivery to certain destinations, and we reserve the right to define what can and cannot be delivered to which destination.
The Prices are exclusive of any and all applicable Taxes and Duties. You are responsible for the payment of any and all Taxes payable on the purchase, import, and customs clearance of the Goods when the Goods arrive at your destination country/region. You are advised to contact your local customs authority for details and procedures for the payment of such Taxes.
Where applicable, it will be your sole responsibility to comply with any export controls or sanctions rules applicable to goods supplied to you.